This Privacy Policy (Datenschutzerklärung) outlines how DataPlumbers GmbH ("we," "us," and "our") collects, processes, and protects personal data in accordance with the General Data Protection Regulation (GDPR).

### 1. Controller Information

- **Controller:** DataPlumbers GmbH

- **Address:** Bargfredestrasse 21, 22587 Hamburg, Germany

- **Contact:** martin@dataplumbers.co

### 2. Data Protection Officer (if applicable)

- **Note:** DataPlumbers GmbH is not required to appoint a Data Protection Officer under GDPR, as it does not meet the threshold for mandatory designation.

### 3. Data Categories and Collection

We collect personal data from clients and website visitors, including:

- **Client Data:** Names, email addresses, company details, project data, and analytics when providing our data services (Airbyte, BigQuery, dbt, Looker Studio).

- **Website Data:** IP addresses, browser details, and data submitted through website contact forms.

**How We Collect Data:**

- Directly from clients via email, contracts, and service communications.

- Automatically through our website (e.g., cookies, analytics tools).

- From third-party tools integrated into our services.

### 4. Purpose of Processing

We process personal data to:

- Manage and maintain client-owned data platforms (Airbyte, BigQuery, dbt, Looker Studio).

- Provide data services such as analytics, reporting, dashboards, and business insights.

- Communicate with clients regarding services, support, and project updates.

- Improve our services and business operations.

- Conduct marketing activities, including sending updates and newsletters (with consent).

### 5. Third-Party Tools

We use the following third-party tools for our services and operations:

- Google Cloud Platform (BigQuery, Looker Studio)

- Airbyte, dbt

- Gmail, Google Workspace for email and documents

- Slack for client communication

- Notion for project management

- Google Analytics 4 (GA4) and Meta Pixel for website analytics and tracking.

### 6. Data Retention

We retain client data for the duration of the service contract plus 12 months for legal, operational, and backup purposes unless otherwise requested by the client.

### 7. Data Security Measures

We implement industry-standard security measures, including:

- Data encryption during transmission and storage.

- Access control and authentication measures (e.g., two-factor authentication).

- Regular data backups and secure storage.

- Restricted access to client data, only to authorized personnel.

### 8. Website URL and Cookies

Our website, dataplumbers.co, uses cookies and tracking tools such as Google Analytics 4 (GA4) and Meta Pixel to analyze traffic, enhance user experience, and improve our services.

### 9. Data Subject Rights

Under GDPR, you have the right to:

- Access, rectify, or delete your data.

- Restrict processing or object to processing.

- Data portability.

To exercise your rights, contact us at martin@dataplumbers.co.

### 10. Updates

We reserve the right to update this policy. The latest version will be available on our website.

Last updated: 18.02.2025